David is author and professor at the National University of Ireland. He is also Director of Quality where he facilitates management teams with strategic and operational planning, quality management and performance and innovation management. David has also worked with industry on new ways of improving innovative capacity and projects have included IBM, Ingersoll-Rand, Fujisawa, Hewlett-Packard and Boston Scientific. He has also worked on projects with small to medium sized industries and service organizations including hospitals, local government and public services. David has over 100 publications including books – Applying Innovation (Sage); Manufacturing Outsourcing (Springer); Manufacturing Systems Redesign (Prentice-Hall); Reengineering the Enterprise (Chapman & Hall) and; The Handbook of IS Management (Auerbach).